Help Centre

Guides and answers for getting the most out of Gather & Group

How to use Guest Upload Reminders

What are Guest Upload Reminders?

After your wedding, your guests will have hundreds of photos on their phones. Guest Upload Reminders send each guest up to three friendly emails asking them to upload to your gallery, so you don't have to chase everyone yourself. The emails come from you, with your names on them, and each one has a direct link to your upload page.

Setting up

The first time you open Guest Reminders from your dashboard, a short setup takes you through four steps:

  1. When to start. Count from your wedding day, or pick a different date if your wedding has already been and gone.
  2. A few words from you. Choose how the day is described in the emails ("Share your photos from our wedding") and add an optional personal note. You'll see a preview of the first reminder as you type.
  3. Your guests. Paste in their email addresses, one per line or separated by commas. You can skip this and add them later.
  4. Review. Check everything, then click Turn on reminders.

Nothing is sent until you turn reminders on.

When are reminders sent?

Unless you change it, we send:

  • First reminder: the day after your wedding
  • Follow-up: 3 days after
  • Final reminder: 7 days after

All reminders go out at 8pm in your time zone. To change this, open Reminder schedule on the Guest Reminders page. You can:

  • Move the date we count from
  • Set each reminder to a number of days after that date, or switch to Exact dates and pick them yourself
  • Switch any reminder off

Reminders stop as soon as a guest uploads using the link in their email. Every email has an unsubscribe link, and anyone who opts out won't hear from us again.

Adding guests after the wedding

You can add guests at any time. If some of their reminder dates have already passed, they'll get the ones they missed from the next evening, one evening apart.

Your guest list

The Guest list at the top of the page is where you add more guests and see how everyone is doing. Each guest's status tells you where they are:

  • Scheduled: reminders are on their way
  • Visited link: they've opened your upload page
  • Uploaded: they've shared photos, so reminders have stopped
  • Paused: you've paused their reminders
  • Unsubscribed: they've opted out
  • All sent: all their reminders have gone

Managing a guest

Tap the three dots next to a guest to:

  • Change dates to send: pick different dates for just that guest
  • Send a reminder now: send their next reminder straight away (one per guest per day)
  • Pause reminders: stop their reminders until you resume them
  • Remove guest: take them off the list

Changing the wording

Open the Wording section to change how the day is described in the emails, or to add or edit your personal note. The preview shows the first reminder exactly as your guests will see it.

Tips for getting the most uploads

  • Add guests before the wedding, so the first reminder goes out the day after without you having to think about it.
  • Include everyone, even guests you think might not have taken many photos. You'd be surprised how many candid moments people capture without realising.
  • Write a personal note. Guests are more likely to share when the ask comes from you.
  • Combine with QR codes. Put QR codes on your tables or in your invitations so guests can also upload on the day itself.
Note: Guest Upload Reminders are part of our Premium plan. Reminders count from your wedding date unless you choose another, so make sure your wedding date is set correctly in your profile.
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