Help Centre

Customising Your Upload Page

Customising Your Upload Page The upload page that guests see can be personalised to match your wedding and make guests feel welcome. Custom Welcome Message By default, guests see a simple welcome...

Generating QR Codes

Generating QR Codes QR codes make it incredibly easy for guests to upload their photos – they simply scan the code with their phone's camera. Creating Your First QR Code Go to QR Codes from your...

How Guest Uploads Work

How Guest Uploads Work When guests scan your QR code, they're taken to a simple upload page designed to work on any smartphone. The Guest Experience Scan the QR code – Using their phone's camera or...

How to make iPhone uploads faster

Learn how to speed up photo uploads from an iPhone by changing a simple setting in the photo picker.

How to use Guest Upload Reminders

Send automatic email reminders to your wedding guests so they don't forget to upload their photos.

Upload Troubleshooting

Upload Troubleshooting Most uploads complete without any issues, but here are solutions to common problems your guests might encounter. QR Code Won't Scan Ensure good lighting – QR codes need...