Help Centre

Changing Your Password

Changing Your Password You can change your password at any time from your account settings. How to Change Your Password Go to Settings Click "Change Password" Enter your current password Enter your...

Deleting Your Account

If you'd like to close your account, you can do so at any time.

Managing Your Account

Managing Your Account Keep your account details up to date and configure your preferences. Account Settings Access your settings from the navigation menu or click here. What You Can Change Your name...

Our No-Risk Promise - Money Back Guarantee

Zero guest uploads? Full refund within 14 days of your wedding. No empty galleries, no risk.

Payment & Billing

Payment & Billing We use Stripe to process all payments securely. Payment Methods We accept: Credit cards (Visa, Mastercard, Amex) Debit cards Apple Pay (in Safari) Google Pay One-Time Payment Gather...

Understanding Storage Expiry

Understanding Storage Expiry Your photos are stored for a set period based on your plan and wedding date. Storage Duration Basic Plan – 3 months from your wedding date Premium Plan – 12 months...