Help Centre

Find answers, guides, and learn how to get the most out of Gather & Group

Payment & Billing

We use Stripe to process all payments securely.

Payment Methods

We accept:

  • Credit cards (Visa, Mastercard, Amex)
  • Debit cards
  • Apple Pay
  • Google Pay

One-Time Payment

Gather & Group is a one-time purchase, not a subscription. You pay once and have access for your entire storage period. There are:

  • No recurring charges
  • No automatic renewals
  • No hidden fees

Receipts

A receipt is sent to your email address immediately after payment.

Refunds

If you're not satisfied, please contact us within 14 days of purchase. We handle refund requests on a case-by-case basis.

Payment Security

Your card details are handled entirely by Stripe. We never see or store your full card number. Stripe is PCI DSS Level 1 certified – the highest level of security certification.

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